Dack & Burke Limited (“we”, “our”, “us”) is registered in England and Wales under company number 11901193.
Registered address: 70-72 Nottingham Road, Mansfield, Nottinghamshire, England, NG18 1BN.
Contact email: dackandburke@gmail.com.

We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information under the UK General Data Protection Regulation (UK GDPR).

We may collect and process the following information:

Identity & Contact Data – your name, email address, telephone number, and postal address.

Business Information – details relating to your role, company, or services requested.

Financial Data – payment information, where applicable.

Technical Data – IP address, browser type, and usage data when you visit our website.

Correspondence – records of communications you send to us.

We use your personal information to:

• Provide our services and fulfil contractual obligations.
• Respond to enquiries and customer support requests.
• Manage billing and payments.
• Send updates, legal notices, or information relating to our services (where permitted).
• Improve our website and service delivery.

We rely on the following legal bases for processing:

• Contractual necessity (providing requested services).
• Legal obligation (e.g., tax and accounting compliance).
• Legitimate interests (improving services, preventing fraud).
• Consent (for optional marketing communications).

We do not sell your data. We may share it with:

• Service providers (e.g., IT, hosting, and payment processors).
• Professional advisers (e.g., accountants, legal advisors).
• Regulatory bodies where legally required.

Any third-party service provider handling your data must adhere to strict data protection obligations.

We store data primarily within the UK/EEA. Where international transfers occur (e.g., cloud services), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs).

We retain personal information only for as long as necessary to:

• Provide services.
• Fulfil legal and regulatory obligations.
• Resolve disputes and enforce agreements.

After this period, data is securely deleted or anonymised.

Under UK GDPR, you have the right to:

• Access your personal data.
• Request correction or deletion of inaccurate data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent (where applicable).

To exercise these rights, contact us at dackandburke@gmail.com.

We may use cookies to enhance your experience and collect website analytics. You can manage cookie preferences through your browser settings.

We implement technical and organisational measures to protect personal information from unauthorised access, use, or disclosure.

If you have concerns about how we handle your data, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised “Last updated” date.